Effective Date: June 28, 2026
Last Updated: June 28, 2026
Thank you for shopping with Finix Genetics Pvt Ltd. This Shipping Policy explains how we process, dispatch, and deliver orders placed through our website.
1. Order Processing & Dispatch
All orders are subject to product availability and successful payment confirmation.
Orders are typically processed and dispatched within 4–5 business days after successful payment verification. Orders placed on Sundays, public holidays, or outside business hours may be processed on the next working day.
2. Delivery Timeline
Delivery times vary depending on the customer's location and courier service availability.
Typical delivery timelines are:
- Maharashtra: 2–5 business days after dispatch
- Other Indian States: 3–10 business days after dispatch
- Remote Locations: Additional delivery time may be required
These timelines are estimates only and are not guaranteed.
3. Shipping Coverage
Currently, Finix Genetics Pvt Ltd ships products across India.
We reserve the right to refuse delivery to locations where courier services are unavailable or restricted.
4. Shipping Charges
Shipping charges, if applicable, will be displayed during checkout before payment is completed.
Any promotional free-shipping offers will be clearly mentioned on the website at the time of purchase.
5. Order Tracking
Once your order is shipped, tracking information may be provided via email, SMS, or through your customer account where available.
Customers are responsible for monitoring shipment progress using the provided tracking details.
6. Delivery Delays
While we strive to ensure timely delivery, delays may occur due to:
- Weather conditions
- Natural disasters
- Government restrictions
- Transport disruptions
- Courier operational issues
- Festivals or peak seasonal demand
- Incorrect customer information
Finix Genetics Pvt Ltd shall not be held responsible for delays caused by circumstances beyond our reasonable control.
7. Incorrect Shipping Information
Customers are responsible for providing accurate shipping details.
If an incorrect address, phone number, or delivery information is provided, delivery delays or failed deliveries may occur.
Additional shipping charges may apply for re-dispatching returned shipments.
8. Damaged or Missing Shipments
If you receive a damaged package or believe items are missing, please contact us within 48 hours of delivery.
To assist with investigation, customers may be required to provide photographs of the package, shipping label, and product received.
9. International Shipping
At present, we primarily serve customers within India. International shipping availability, if offered in the future, will be communicated separately on the website.
10. Force Majeure
Finix Genetics Pvt Ltd shall not be liable for shipping delays or failures caused by events beyond our reasonable control, including natural disasters, strikes, pandemics, government actions, transportation disruptions, or similar events.
11. Contact Us
Finix Genetics Pvt Ltd
Email: official@finixgenetics.com
Phone: +91 7066331698
Website: https://finixgenetics.com
Address: G No. 588/2/01, Plot No. 37, Anushri Nagar, Sakri, Dhule, Maharashtra – 424304, India