Privacy Policy for Finix Genetics Pvt Ltd
Effective Date: June 25, 2026
Last Updated: June 25, 2026
At Finix Genetics Pvt Ltd ("we," "us," or "our"), accessible from https://finixgenetics.com, protecting the privacy of our visitors and customers is one of our highest priorities. This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights regarding your personal information. This Privacy Policy is governed in accordance with the Digital Personal Data Protection Act, 2023, and other applicable laws of India.
1. Information We Collect
When you visit our website or purchase our agricultural products, we may collect the following information:
- Personal Information: Name, email address, mobile number, billing address, shipping address, and other information voluntarily provided while placing an order or contacting us.
- Payment Information: We do not store your debit card, credit card, UPI PIN, CVV, or banking credentials. Payments are securely processed through authorized payment gateway providers.
- Automatically Collected Information: Browser type, device information, IP address, operating system, pages visited, time zone, referral source, cookies, and browsing activity.
2. How We Use Your Information
We use your personal information for the following purposes:
- To process and fulfill your orders.
- To arrange shipment and provide delivery updates.
- To provide customer support.
- To improve our website, products, and customer experience.
- To maintain transaction records.
- To comply with applicable legal obligations.
- To send promotional emails, product launches, and special offers only if you have opted to receive such communications.
You may unsubscribe from marketing emails at any time using the unsubscribe link included in our emails or by contacting us directly.
3. Sharing Your Personal Information
We respect your privacy and do not sell, rent, or trade your personal information.
Your information may only be shared with trusted third parties where necessary to operate our business.
- WooCommerce: To operate our online store.
- Payment Gateway Providers: To securely process online payments.
- Courier & Logistics Partners: To deliver your orders.
- Government Authorities: Where disclosure is required by applicable laws or legal processes.
4. Third-Party Services
To operate our website and provide our services efficiently, we may use trusted third-party service providers including:
- WooCommerce
- WordPress
- Google Analytics
- Google Merchant Center
- Google Ads
- Payment Gateway Providers
- Shipping & Logistics Partners
These service providers receive only the information necessary to perform services on our behalf and are expected to protect your information appropriately.
Google Analytics and Google Ads may use cookies and similar technologies to collect anonymized information about how visitors use our website. This helps us analyze website traffic, improve user experience, and measure the effectiveness of our marketing campaigns. To learn more about how Google collects and processes data, please visit Google's Privacy Policy.
5. Data Security
We implement appropriate administrative, technical, and organizational measures to safeguard your personal information against unauthorized access, disclosure, alteration, misuse, or destruction.
Although we strive to use commercially acceptable means to protect your information, no method of transmission over the Internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
6. Data Retention
We retain your personal information only for as long as necessary to:
- Complete and manage your orders.
- Provide customer support.
- Maintain accounting and tax records.
- Comply with legal obligations.
- Resolve disputes where necessary.
7. Your Rights
Subject to applicable laws, you have the right to:
- Access your personal information.
- Request correction of inaccurate information.
- Request deletion of your personal information.
- Withdraw consent for marketing communications.
- Contact us regarding how your personal information is processed.
To exercise any of these rights, please contact us using the details provided below.
8. Cookies
Like most websites, Finix Genetics uses cookies and similar technologies to improve your browsing experience, remember your preferences, maintain your shopping cart, analyze website traffic, and enhance website functionality. You may choose to disable cookies through your browser settings; however, some features of the website may not function properly if cookies are disabled.
9. Children's Privacy
Our website is intended for adults and is not directed toward individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe a child has provided personal information to us, please contact us so that we can promptly remove such information.
10. Changes to This Privacy Policy
We may revise this Privacy Policy from time to time to reflect changes in our business practices or legal requirements. Any updates will be published on this page together with the revised "Last Updated" date.
11. Governing Law
This Privacy Policy shall be governed by and interpreted in accordance with the laws of India. Any disputes arising from this Privacy Policy shall be subject to the exclusive jurisdiction of the competent courts located in Dhule, Maharashtra.
12. Grievance Officer
In accordance with the Digital Personal Data Protection Act, 2023, and other applicable Indian laws, our Grievance Officer is:
- Name: Vivek Pawar
- Designation: Director & Grievance Officer
- Email: official@finixgenetics.com
- Phone: +91 7066331698
- Address: G No. 588/2/01, Plot No. 37, Anushri Nagar, Sakri, Dhule, Maharashtra – 424304, India
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the way your personal information is handled, please contact us using the details below:
- Company: Finix Genetics Pvt Ltd
- Email: official@finixgenetics.com
- Phone: +91 7066331698
- Website: https://finixgenetics.com
- Address: G No. 588/2/01, Plot No. 37, Anushri Nagar, Sakri, Dhule, Maharashtra – 424304, India
14. Consent
By accessing or using https://finixgenetics.com, creating an account, placing an order, or otherwise interacting with our website, you acknowledge that you have read, understood, and agreed to this Privacy Policy.